CRM On Demand
You may not know it, but Customer Care Management is your most urgent business requirement. A CRM on demand solution is the fastest way to provide the best Customer Care Management with the smallest initial investment. You can't stay competitive today without a Customer Relations Management System. A recent Executive Survey by Gartner and Forbes.com reported that holding customers - retaining and enhancing relationships with current customers - is the number one business issue, followed by attracting new customers. That's why CRM is of vital importance for your organization, because CRM systems are designed to help you hold satisfied customers as well as find new ones.
Magna's hosted CRM on demand solution provides low-risk customer relationship management (CRM), with minimal initial investment. CRM on demand eliminates the need for in-house IT support, backup headaches, maintenance and investment in hardware and software system updates. Magna's CRM on demand let's you track and expedite sales, improve marketing and deliver superb customer service all the time, throughout your organization. Begin using Magna's secure CRM on demand solution today and evolve and expand your CRM as needed.
Pay only for CRM that you need – As your company expands, you can buy more licenses. Magna CRM on demand takes care of storage expansion and all other issues.
Sales and marketing automation – CRM on demand will help you, your sales force and your marketing agents work smarter without working any harder. It gives everyone on your team centralized account and contact information and tools for managing opportunities and tracking the sales pipeline. It enables them to capture important customer, lead source and opportunity data that accelerate sales.
Resolving Issues – CRM on demand can help automate management of service requests and give your employees and agents up-to-date information on all customer transactions.
Integrating and tracking team efforts – CRM on demand supports a secure Web based interface that is ideal for multi-user online CRM.