CRM features

Detailed CRM Software feature list

Magna CRM has a wealth of features for complete support of your marketing and customer care operations

  1. Intuitive, Convenient Interface
    See all the information at a glance, and learn to use Magna CRM in practically no time.
  2. Scheduling Events
    Create event records (e.g. "Sales Meeting") and manage them via the easy to use calendar for a day, a week or a month. Relate events to accounts, contacts, leads etc.
  3. Tasks
    Create task records (e.g. "Prepare report for meeting") and track and manage them via the easy to use calendar for a day, a week or a month. Relate these to accounts, contacts, leads etc.
  4. Account management
    create accounts and manage them
  5. Contact management
    Keep detailed records of your contacts and accounts (customers, competitors, partners etc), creating relations between them.
  6. Sales automation
    Manage your leads and convert them to business opportunities. Track these until the deal is closed.
  7. Product management
    Set up your products & services and relate them to your accounts as assets.
  8. Issue tracking
    Register and track customer requests - defect reports, feature suggestions, support requests.

  1. Solutions
    Record solutions and use them to resolve issues.
  2. Integrated relational database
    Addresses, solutions, and other data that are entered in one form are conveniently re-used in other forms, saving time and ensuring that all the entries are up to date and correct.
  3. Reports
    Generate reports to see company marketing and customer care activity at a glance and export report data to an Excel spreadsheet (CSV) or text file.
  4. Search
    The search checks every field of every record, attempting to match the query. That includes telephone numbers, amounts and dates.
  5. Import
    A special tool helps you import existing data from a variety of text formats.
  6. Export
    Export data from tables for special treatment in Excel, custom reports, other automation applications etc.
  7. Integrated Help
    Online manual shows you how to perform each task.
  8. Manage supervisory tasks
    through convenient backend interface.

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