Your business needs a Customer Relations Management system, because CRM improves customer satisfaction and helps generate new leads and opportunities. A recent Executive Survey by Gartner and Forbes.Com shows that retaining customers is the top priority for business executives. It's not hard to understand why: keeping customers is almost always cheaper than getting new ones. CRM ensures customer satisfaction and helps you keep customers.
A good CRM software also makes it easier and cheaper to get new customers and to hold them, but it has to be able to grow and adapt itself to your growing firm and to new technologies. That's where PHM CRM comes in.
A PHP CRM system can provide important advantages over other types of CRM systems:
- PHP CRM is portable and will run on many popular platforms
- PHP CRM systems are open source, so they are extensible and maintainable
- PHP programming experts abound, so there is no problem finding someone to maintain a PHP CRM system, adding the specific features you need
Magna's PHP CRM is an easy to use, Web based, online, hosted PHP CRM system designed to improve customer care, enhance marketing communication and aid in tracking of marketing and customer care activities. Because it is Web based, Magna CRM allows you and your employees to keep track of accounts, contacts, opportunities, leads, tasks and events from anywhere.
Because it is a PHP CRM, Magna CRM can be easily adapted and extended to meet your specific organizational needs, to suit new business models and procedures, to communicate with existing software and third party applications, or to add functionality that is specific to your requirements. Your engineers will find that Magna CRM's simple, well documented software sources, available as an option, are a joy for developers.